Gini Nelson\’s Engaging Conflicts

August 11, 2006

20 Concepts and Recommendations for Utilizing the Internet: 5 Technical Recommendations (#3)

Filed under: Business,Wikis and Podcasts and Blogs, Oh My! — Gini @ 6:41 am

Jim Melamed’s innovative and entrepreneurial work at and through supports conflict specialists working to establish and maintain their niches, increasingly necessary for business success. His articles include 20 Concepts & Recommendations for Utilizing the Internet, Integrating The Internet Into Your Mediation Practice, and Mediating on the Internet: Today and Tomorrow (two parts).

Here’s the third part of 20 Concepts & Recommendations for Utilizing the Internet; the final part will post tomorrow:

This article reviews 20 concepts and recommendations to assist you to most capably utilize the Internet in support of your Mediation practice.

10 Technical Recommendations

Recommendation #1. Know your email software inside and out and utilize your email features to make your messages effective. A bit of bold or splash of color is wise to emphasize key information.

Recommendation #2. Use Nicknames and Your Address Book. This will help ensure that you get the address right and allows you to strategically group communications.

Recommendation #3. Use Your Mail Box System as an electronic filing system. Dump that file cabinet! With electronic filing, you can use your email search capacity to find important documents. Get in the habit of sending emails to yourself, often with attachments, with strategic subject lines that allow for easy filing and retrieval.

Recommendation #4. Use Email Stationary (Forms) to expedite individual and group mailing and to ensure quality and consistency of message.

Recommendation #5. Establish a Dynamic Web Site that you can easily change on an ongoing basis without additional cost.

For more information on the Internet in Mediation, see

The next issue of the Engaging Conflicts Today newsletter features an interview with Jim that continues the discussion started with this post, and continues with tomorrow’s. You can sign up for the newsletter by clicking on the “sign up” link in the upper right corner at the top of the blog site.

Biography: Jim Melamed, J.D., founded The Oregon Mediation Center, Inc. in Eugene, OR in 1983 and has been offering mediation services ever since. He is an adjunct Professor of Mediation at Pepperdine Law School, mediates organizational and legal matters in Oregon, Washington and California, and has assisted in the resolution of over 2,000 disputes. He also is the co-founder and CEO of (1996 to present), the most visited conflict resolution web site in the world; former Executive Director of the Academy of Family Mediators (1987-93, now merged into ACR); former Chair of the Oregon Dispute Resolution Commission; founding President and first Executive Director of the Oregon Mediation Association; and in 2003, he received the 2003 Oregon Mediation Association Award of Excellence.

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