Gini Nelson\’s Engaging Conflicts

September 26, 2006

Mediation Styles Include Eclectic

Kenneth Cloke’s new book, The Crossroads of Conflict: A Journey Into the Heart Of Dispute Resolution, is a book by an experienced mediator about many things, including his conclusions after many years of a rich and varied practice. Ken will be interviewed this fall and early winter in Engaging Conflicts Today, and has given permission to excerpt portions of his book here. He identifies seven mediation styles. There is not universal agreement about all of them, and there is dispute about some:

1. Conciliative

2. Evaluative or directive

3. Facilitative

4. Transformative

5. Spiritual, heart-based, or transcendent

6. Systems design

7. Eclectic

I’m especially interested in our thinking more about “eclectic,” or “protean” styles (see this earlier post about Peter Adler’s and Robert Benjamin’s “protean” mediation or negotiation style). People are different, circumstances and settings are different, people are different in different circumstances and settings ….

Ken’s book can be purchased directly from his publisher, Janis Publications:


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