Gini Nelson\’s Engaging Conflicts

December 28, 2006

Online Dispute Resolution and Web 2.0 — EngagingConflicts.com

Filed under: Wikis and Podcasts and Blogs, Oh My! — Gini @ 10:54 am

Please note: this blog has moved to EngagingConflicts.com — please reset your bookmarks, accordingly. I’ll cross-post for a while, yet.

Colin Rule is one of the leaders in online dispute resolution — possibly even “the” leader, given his extensive and unique experience which includes his current position as director of dispute resolution for ebay.com. He has a short article over at mediate.com overviewing the rich toolbox that can be utilized by web designers and programmers, including use of audio and video over the internet, for conflict resolution.

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1 Comment »

  1. Hello,
    I have a small online dispute. On ebay, someone gave me a negative feedback for no reason. All I need is a dispute resolution service to agree that it was ridiculous they left me negative feedback and ebay said they would remove the feedback for me.

    Is there any way that I can e-mail you the details and let you decide that the negative should be removed? It should not take you more than 1-2 minutes. Thanks, Charles

    Comment by Char — June 4, 2007 @ 5:32 pm | Reply


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